Harry Wright International Swimming Lessons in Hong Kong - Harry Wright International
 

Policies

  1. Application & Fees
    1. Places are allocated on a first-come-first served basis, with a priority application procedure available for re-enrolling students
    2. An acknowledgement email will be sent to all students to confirm receipt of their application. Please contact us at 2575 6279 or swimming@harrywright.com.hk if you do not receive an acknowledgement email or hear from us within 21 days of posting your application.
    3. Please check time, date and venue carefully and make note of any statutory holidays as outlined on the schedule and confirmation letter. No further reminder will be made.
    4. Harry Wright International reserves the right to change course times, venues and dates at its discretion. Parents will be notified of any changes in advance whenever possible.
    5. Do not send post dated cheques

  2. Withdrawal and Absences from Class
    1. All fees are non-refundable once the course has commenced.
    2. Withdrawal 21 days prior to the commencement of the course, will receive a full refund.
    3. No refund or make up lesson will be arranged for students missing a lesson for any reason.

  3. Cancellations
    1. In the event of pool closure due to unforeseen circumstances, classes will be cancelled and make-ups will be scheduled where possible. In such cases, no refunds or credits will be issued.

  4. Weather Cancellations
    1. In the interest of students' safety, Harry Wright International reserves the right to cancel classes when a venue is deemed dangerous due to inclement weather. No refund, credit or make-ups will be provided.
    2. During times of severe weather (i.e. rainstorms and typhoons) courses may be cancelled. For our weather policy, please see below. The cut-off times indicated have been designated to allow for students and instructors to travel safely to and from the venues.

  5. Venues
    1. Participation in activities at various private clubs have their own policies. These policies are outlined on the application form. When registering your child at a private club please ensure you read the club policies which supersede those of Harry Wright International.
    2. Harry Wright International reserves the right to cancel courses due to insufficient enrolment. All efforts will be made to place students in a similar course. If none is available, a refund will be issued.

  6. Parent and Guardian Responsibilities
    1. All students must be under adult supervision while waiting for classes to commence. Parents and guardians who wait on site are required to remain at the venue of the activity.
    2. All classes will finish on time. Please ensure your child is picked up promptly after the class. Parking is not available at all venues and therefore public transportation is recommended. Please Click Here for link to Public Transport websites.

  7. Safety
    1. Harry Wright International is not responsible for any injury to participants or damages or loss of property as a result of participation in our courses.
    2. In case of a medical emergency, your child will be transferred to the nearest government hospital using the Hong Kong Government Emergency Medical Unit.

  8. Information Policy
    1. Harry Wright International may take photos and videos of swimmers from time to time for marketing and teacher education purposes. These photos will not be passed onto third parties.
    2. Information provided will be used for the purposes of (a) processing your application for admission and (b) administration after admission.
    3. The data collected by Harry Wright International will be kept confidential. You have the right to obtain access to and request correction of any information concerning you and your child held by Harry Wright International.
    4. Requests for such access should be made in writing. Harry Wright International reserves the right to amend their policies from time to time.

Weather Policy for Rainstorm and Typhoon Signals

In the interest of your children's safety and in accordance with the guidelines of the EDB and Hong Kong Observatory, lessons will be cancelled in the event of adverse weather conditions. No refund, make up or credit will be provided. All swimming lessons taking place at school venues follow the policy below on the conditions under which lessons will be cancelled and the time at which cancellation comes into effect.

Classes will be cancelled if the red/black rainstorm or Typhoon Number 8 warning is still hoisted one hour prior to the commencement of each session.

Classes will resume two hours after the lowering of the red/black rainstorm or Typhoon Number 8 warning.

For inclement weather policies for activities at private clubs please read the information on your application form.